Quote:
Originally Posted by Gmo
I am not upside down at all. This is the first car I will be financing. I am getting GAP but through my insurance. The financial manager said I HAD to get the GAP and extended warranty or the loan would fall through. When I asked him why the GAP price went from $850 to $995 he avoided the question and said I could cancel in 90 days. I work in sales so I know this is BS, and the contract states it is optional, so Toyota corporate is getting a letter about how he blatantly lied to my face and said I had to sign under those conditions or I would not get the car.
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Good. Hold them accountable. I think I'm safe now but as soon as I get my TDI buyback check, my ties with them will be completely severed and I'll be writing one to VW corporate about the experience I had as well. I had a very positive experience at that dealership buying the car but I will never buy another one from them again because of what the finance guy tried to pull. The funny thing is he flagged me down and all I was doing was picking the thing up from service. Had they just left me get my car, I'd still probably have a favorable opinion of them.