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That's an unfortunate experience. The reality is that the majority of dealership technicians don't give a damn about the cars they work on. It's just a paycheck to most so they will never care about your car the way that you would. I am not saying all are like this, but the majority are, especially if they are lube technicians. I personally avoid dealers at all cost.
If the oil you see on the dipstick is only 5mm over the top dot, it is fine and won't harm the engine.
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