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Extremely sorry for you that this happened...
My Opinion...
Find out who is the General manager, or better yet, owner of that dealership.
Contact him/her and use this little word in any sentence : Lawyer. Often helps quite a bit...and best used in a written letter from yourself.
In a dealership, believe it or not, the shit flows to the top. Owners/top management often are the ones dealing with real customer complaints. So, screw the chain of command...go to the top immediately.
They owe you , at this point...either a new car now, or a cash payment for diminished value, in addition to them paying for repairing the car to your satisfaction.
Last edited by ToySub1946; 11-03-2016 at 09:14 PM.
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