Quote:
Originally Posted by Blood
The files are encrypted by the update utility, so they can't be copied. I called Subaru of America to politely express my dissatisfaction that my 2013 car came with 2011 maps and they offered to refund me via check if I purchased updated maps. I did end up paying the $149 or something for the map update, sent verification of my purchase and received a check a few weeks later for the full cost of the update.
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Did you go through a dealership or through the 800 number. It does disappoint me that you have to pay that kind of money to update a feature on the $20,000 car I bought. Apple doesn't make you pay for iOS 10, you shouldn't have to pay for a navigation update. And my dealership in Baton Rouge, LA has shown very little support to me after having brought my car to be serviced 5+ times for an oil leak due to manufacturer defects. They don't even answer the phone when I call. So I might just call the main number or if you still have the representative you spoke with regarding the confirmation of purchase and repayment, just attach that to this thread if that's no problem. I really don't want to go through the hassle of trying to copy files that might not even work on my vehicle. Thanks for the advice and let me know
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