Quote:
Originally Posted by why?
There is a huge difference between how to answer a customers question and knowing every specific specification about a car. Very few people will care about how many cams or valves per cylinder or how many pistons each brake has, etc.
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I'm hearing what you're saying and you're right, however at the same time to be blind about certain car specs in how they compare against the competition (spec vs. spec , dollar vs. dollar) isn't the best plan of attack ( man plans, god laughs).
Sure the salesman is the front man (grunt), there to qualify. The sales manager, others behind the big desk are the ones doing the big dealios.