Quote:
Originally Posted by why?
Sales people don't need to know product. They need to know how to sell, and they need to know their inventory. Anything else can be looked up. There is a reason the title is sales person.
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I have no beef on the BBQ here, but I'll tell you
why : Sorry to say any solid/good sales person does know the product (as well as they can know it) , and to compare/contrast that product specs/info against the competition. That is one of the main top-10 main points any successful sales person needs to have under their wing. Period. If they didn't know the product and/or how to accurately respond to a customers question(s) in regards to the product in discussion, then sure they can go "look it up" .... but that takes time, time is money....yada-yada-yada. Think about it.