Quote:
Originally Posted by HunterGreene
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I actually walked through the TSB with both the dealership and Scion Client Success. I pointed out how Scion CPO boldy claims "You don't have to worry. You're covered." and "Covers any repair or replacement of components which fail under normal use due to a defect in materials or workmanship" and that while I understand weatherstrips are excluded from the warranty, this is a case of defect in materials as highlighted by the TSB and therefor should be included in my opinion. I told the guy at Scion that it's subjective whether or not to exclude it in this case.
Anyway, went to the dealership and they said they got a call from Toyota to "Good Will" the repair so it's getting fixed, just not under my extended warranty or my CPO. It's a bit of a bittersweet feeling but at least it's taken care of. If anyone else runs into this issue and is outside of the 3 year/36,000 mile warranty I suggest following a similar route that I did.
