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Originally Posted by Brandond15
Update**: I forgot to add one more thing. When I spoke to the service advisor where my car is currently at (he's been really helpful with me) I asked him if I could get a copy of the service records of everything that was done to the car when it was under the previous owner and he said yes. I got them in my email now and I wanted you guys to see this. I'll post pictures but basically. The guy took the car is because of a bad engine. In the notes it says "full tank of e85 found in car. Emptied tank of e85 and replaced with 91 octane fuel." Then they replaced the engine UNDER WARRANTY. Wait, hold on.. So this is telling me that even though they found e85 in the tank (which I was told would void warranty) they just replace it AND give him a new engine under warranty?? Yet when I take my car in and there's no signs of me causing the issue, it "isn't a factory defect" so I won't be covered. This is what gets me frustrated.
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This is what happens when you have a good working relationship with a dealer.
I don't know who owned the car previously, but all I can say is that when people start treating dealers like a business partner (instead of like the devil or the bad guy), that's when things get done in your favor.
Many people post about fearing warranty when it comes to mods. In reality, it's just a business transaction and the "$1000 diagnostics fee" that the dealer wants to charge you is basically their way of saying "we don't know you so in case corporate doesn't pay us, we don't want to do free labor work"
If you are a longtime customer of the dealer, they'll probably waive this fee.
-alex