Quote:
Originally Posted by Oxyg3n
Wasn't trying to place an order at the first dealer but instead was just trying to inquire about the 2017 price. So they asked for what I wanted for accessories, color, trim and literally placed an order then I tried to discuss price. We didn't come to an agreement and they said that it's ok since I picked a good color they can just keep the order and sell the car when it comes. Basically I didn't ask them to do it, but it just happened within like 5 minutes of me sitting down.
Is it generally hard to build a relationship with a dealer that you did not purchase from in your experience?
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Well that puts a different light on things.
The dealer I would not trust would be the one that sat down and placed an "order" in five minutes and then didn't even care if you followed through. I highly doubt that what they showed you was an actual verification of order since there is not a hope that even the computerized systems of today would have that back so fast. If anything it was simply a reply that the request had been received. An actual VON could take hours, days or even weeks to receive since although the system may be on computers actual people have to verify the info and enter the data and that takes time. Ordering a car (even for a dealer) is not the same as picking something on Ebay, clicking agree and waiting for it to appear in the mail. That car has to be scheduled into the production, made to your requests and then shipped. Since there are over a 100,000 of them shipped world wide this is not a 5 minute exchange.
It is very easy to build a relationship with a GOOD dealer since they will remember you (believe it or not they do) and if you are a good customer then they want to keep you. I am lucky and have a great dealer. How do I know that? well, the average time a salesman has worked there is 15 years. In the car sales business people do not last long at a bad dealer. Bad dealers rip off their staff as much as the customer so good salespeople never last long. You want to find a good dealer then just talk to 3 or 4 sales people and ask how long they have been there. If the majority are under 5 years say thanks and walk away. People get all caught up in price for cars but I would rather spend $500 or $1000 more at a good dealer and know I will be taken care of than save that money and find I was just another quick buck.