Quote:
Originally Posted by mav1178
Thanks for clearing it up.
Just so everyone knows, basically my original reply to DD was received without error messages sent back. Email was sent via Gmail from a desktop Chrome browser.
The only thing I can think of is that because the original email had a [abc-123-45678] header to the email, perhaps the server flagged it but did not forward it to proper inboxes.
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Just wanted to follow up- this is exactly what happened. Our mail system did not handle the email properly and it got "skipped" through to the wrong status. We have fixed this bug in our system. I am very sorry for the trouble and confusion. Thank you for your update to the thread.
Paul
Owner