It seems - they've finally responded, after I've asked to cancel the whole bloody thing - it was sent, but the shipping company did not update the info this morning, only quite a bit later.
In their response they stated
"The office is closed on Fridays"
And this part is what has thrown the big ass spanner into my shipping - had they sent it off on friday, good chance it'd be on a plane here already. As it stands, it is unlikely that I'll get it this week.
So that tiny "friday is always off" meant for me that the express order (quoted for 3-5 workdays) will probably get here in over 8 workdays, and 12+ days after all. Neither friday nor monday was a holiday where I live, sorry.
