Quote:
Originally Posted by Toyarzee
So to be clear, your disappointed in your toyota dealer, not toyota vehicles. Also, seat wear is almost always going to be considered regular wear and tear unless there was some total failure like it won't lean forward anymore or another type of total breakage. Not saying that you expedited the said "wear and tear", but shit gets old and eventually shows it. They can't tell if you wear studded jeans or sweat like a pig, and they aren't going to accuse you of it. Im not surprised they aren't going to hold your hand on something like that either...
Seat covers or reupholstery are in your future?
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Yes I am disappointed in Toyota! They actually told me to have the useless service manager, who I had just explained wouldn't even come see for herself. I literally wasted a half hour to be told no by someone who did not even look at the seat. The dealer is just a reflection of corporate policy in this case. They got burned once before, and now she cannot be bothered to even come take a look. And then Toyota's customer service wants me to go back to her to have her make a determination? Are you for real considering that a dealer problem? Even if I drug my ass in and out covered in sweat, that would be dirty, not worn the eff out. Even the service writer said it was unusual wear. And 2years and 11 months with 31000 miles is hardly old. I drive 20 miles round trip per day to work. I haven't gotten in and out enough times for this kind of wear. I had a 1996 Nissan pickup that I drove for 17 years straight, that had cloth seats that looks brand new the day I sold it. You have exceptionally low expectations for your money, huh? And also, I remember a Toyota in the 80s and 90s who backed their products unquestionably. They are suffering from General Motors disease. They believe they are too big to fail. They have a humongous facility they built in Mississippi that sits useless because of that attitude. Even General Motors will replace carpet and upholstery if it wears too quickly. Yes, to be clear, Toyota is disappointing. I will not be considering a Toyota product for my wife's new vehicle. She by the way drives a 2005 Nissan Pathfinder that has 195500 miles and the seats look really good. My less than 12000 miles a year little car has an ugly drivers seat due to wear (and stupid red wings). They covered it with a black t shirt. Yup, Toyota is disappointing. I will upgrade to leather in my future, but sooner rather than later. Wasn't planning on having to do it before the worthless warranty ran out though. If it wasn't this car (rear wheel drive lightweight fun mobile), I wouldn't even have considered the thing in the first place. Stupid scion didn't even offer us a better upholstery option. Now they are dead. Toyota really did their homework on that great idea huh? Toyota is disappointing!!!