Reading these horror stories, I feel utterly spoiled by my experiences with Hansel Toyota in Petaluma. Everyone there LOVES my car, and seem to have a passion for them - said they live for the days they get one in to work on. And the cashier frequently says she's jealous and wants my car. When I took the FR-S out for a test drive, they insisted I actually put it through the paces on some of the back country roads, even.
Unfortunately, that doesn't help you guys in the east bay though
