Quote:
Originally Posted by Diode Dynamics
I apologize for any inconveniences you've experienced, but our team is very effective and responds to all emails within 24 hours during the work week.
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Thanks for clearing it up.
Just so everyone knows, basically my original reply to DD was received without error messages sent back. Email was sent via Gmail from a desktop Chrome browser.
The only thing I can think of is that because the original email had a [abc-123-45678] header to the email, perhaps the server flagged it but did not forward it to proper inboxes.
I sent a completely separate email w/ a screenshot of my original email with a subject line without the formatted header, and it was received properly.
Something worth mentioning in case others attempt to do RMA or follow up emails in the same manner.
-alex