OP,
I apologize for any inconveniences you've experienced, but our team is very effective and responds to all emails within 24 hours during the work week.
If you send an email to
contact@diodedynamics.com with your order number, we will have a warranty replacement sent out same day or next day typically. If you prefer to call, we are open Monday through Friday from 9am-5pm CST: (314) 205-3033
Please send us a PM with your order number and I will personally create an RMA and ensure you receive warranty replacements.
Thank you,
Nick C.