Quote:
Originally Posted by Kinickie
I bought the Emissions Rage Exhaust package from FT-86 SpeedFactory and I have to say I'm not happy about the experience thus far.
The first issue was that my parts took 3 months to arrive even though I was assured when ordered that it would be 8-10 weeks, but ok, stuff happens, I can deal.
What's really bothering me is that my parts were just delivered yesterday (Friday), and when unboxing them for install I found that they didn't send me the right front pipe. I got a Motiv pipe instead of the Invidia listed in the package description.
The Invidia pipe costs almost $170 more than what I received. When I went to check their website to make sure I wasn't crazy, I noticed that the photos now show a Motiv pipe but the descriptions for the package and the videos all list the Invidia pipe, so now I don't even know what I was supposed to receive.
I'm upset because I don't feel like I'm getting the same value as advertised in the package, and right now it's feeling a little like a bait and switch.
It's also frustrating that I've spent my morning getting the car up on stands and unboxing everything and now my plans for a relaxed install over my long weekend are shot. They don't have a phone number to call for assistance, and now I have to wait until Monday for someone to get back to me via email. |
It's a just a miss pull in the warehouse. It's not intentional and that kit does come with the Invidia catted front pipe as described. Please send us an email.
sales@ft86speedfactory.com . Sorry for the mix up and customer service will send you the correct pipe + a return label for the other unit.
We're closed on the weekends as nothing ships so we'll get it all rolling on Monday.
That kit includes:
Motiv Overpipe
Invidia Catted Front Pipe
FT86 Catted Header
V1 Exhaust Resonated
Edit - replied to your email, offered refund in difference so you can still install this weekend or of course the correct pipe being sent on Monday.