Quote:
Originally Posted by Tcoat
Flip side in London:
Took my car in in September and showed them the TSB for the window freezing and door stripping issues. My vin was included in the TSBs and I told them I understood that it was not a recall but would like to have it done before it started freezing outside. They said no problem and ordered the parts. Two weeks latter they called and said the parts were in and I could bring it around any time. Dropped by a couple of days later and 45 minutes later drove away with al new window stripping, guides and switches. They also filled my windshield washer tank and checked all the fluid levels for no charge.
All Service Departments are not created equal!
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Can't deny that. I just have never had a good experience there with stuff.
Makes me recall the time they told me they'd need the car for a couple days, but wouldn't give me a rental in the mean time. That can tell you how much they wanted to help me.