Quote:
Originally Posted by mav1178
My absolute favorite is when someone walks in with a TSB in hand, and essentially telling the service adviser on how to fix a non-existent problem.
-alex
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But a TSB is as good as a recall isn't it?
In reality I did that with the window freezing TSB. It was August and I walked in with TSB in hand and said "My VIN is included in this would you please be so kind to do this before it freezes". They read it through, said "Sure thing" and fixed it for me. Mind you I also had a dozen coffees and some doughnuts for them and we sat around and talked cars for 20 minutes before I asked them. They will practically push other people out of the way to take care of my requests now.