Quote:
Originally Posted by Luftwaffel
Everyone is saying lawyer up, but it seems like you guys haven't even been pushy with your own insurance yet. You need to get on the phone and help them understand that it's their job to get this sorted. Tell them all of the crap the body shop has done wrong and make sure they understand that the shop flooded the car due to negligence.
Then lawyer up.
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Exactly. This is what you pay insurance companies for. To fight BS battles like this that you shouldn't have to. Obviously your insurance company isn't understanding the situation, or just not reputable. I'd be shopping for a difference insurer after you get things sorted.