Quote:
Originally Posted by billwot
Approaching the dealership for the first time with a confrontational attitude, is probably not good, or necessary.
They are going to perform a free, corrective maintenance procedure, at the initiation of the manufacturer (Scion/Toyota)
JMHO
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I actually purchased my car from that same dealership, so it wouldn't be my first time there.
Many people are incompetent in general and sometimes cannot follow through on the most basic requests. And unfortunately, car dealerships brought upon their negative reputation on their own, in the same way that lawyers have brought upon all the lawyer jokes.