[Cole]

Originally Posted by Nick@Fortune-Auto

Thanks for chiming in! Since this is all about apologies, regardless if I already made one, I will go on and apologize for my late response to your input as I've been out of the office for the past couple of days. And yes, you're right, we benefited from his involvement in the matter, which is the case with all of our products! The progression of all of the Fortune Auto products are not only based off of our own research and development but, that of our customers as well. Needless to say, this particular situation is far from ideal for either party and it was, by no means, our intention. We didn't "dump" anything on him. We made a mistake. Also, by way of DSG, we refunded his purchase entirely. At this point, I feel like I am just repeating my original post. It's nice to see a community member defending another. Thank you for your contribution to this conversation! Just as everything in this scenario, you have been heard!
Cheers!

Was he also reimbursed for his trial and error, extra materials, etc? Dude spent time doing R&D for you guys after you released a product that wasn't ready.