[AmyLynn]

Hello all,

I'm hoping for some collective wisdom here. Just brought home a 2013 Subaru BRZ. I've combed the internet and tried everything we've found to no avail. The aux and usb port will not recognize ANY device. We've seen some similar threads in various forums but none of the suggestions we've come across so far (below) have worked.

-We've tried different devices and phones.
-We've tried having bluetooth both disabled and enabled.
-We've tried having both usb and aux plugged in at the same time and each alone.
-We've made sure the volume on the phone and car is up.
-We looked up the fuse but the owners manual says it would be the radio fuse and the radio is working fine.

The on-screen menu simply won't let us select "aux"- it is always greyed out. Any other ideas to try?