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As a sales consultant, I've sold an Outback as well as a WRX STI to buyers from Los Angeles and my dealership is in the SF Bay Area.
- You definitely want to tell them you are coming from out of town. There is no negotiation power from the start when you are looking for an EXACT model so telling them you are from out of town makes the deal secure and makes the experience more mutual.
- You need to make the salesperson mentally ready to make the deal, so telling them that you are already pre-approved will help them out too so that they are ready to take you in as an appointment.
- Start a relationship as soon as you are on the phone or get off the phone. Tell them a little about yourself before you meet them in person. Doing this builds trust and also shows you if the salesperson is genuinely interested in helping you. This will lead to a good experience for both people.
- Since they know you are coming out of town, tell them you will need the exact details down to costs of registration and taxes, AKA the OTD price. Confirm they will hold the car, and ask for pictures of the car. Tell them you are ready and these are the only details you will need. Give them your information (phone number and email) and tell them that if they need a copy of your driver's license you can provide one.
- Ask them to help you out a little. You should've already made a small relationship with the salesperson so now that you have established an express friendship, you should be able to ask for a discount. Don't ask them "WHAT'S YOUR BEST PRICE" because we literally get this question down to the exact words every day and we are tired of hearing it. Politely tell them you are genuinely interested and ask them if they can ensure you are getting an exceptional deal. Don't use the word "best" or "good" deal because those are words salespeople hear all the time. You'll get a better deal if the experience is different for the salesperson too, and that includes how you speak to them. Give them reasons why you need to save money and if worse comes to worse tell them you are also comparing a BRZ Limited.
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