Hi 350z-
Sorry to hear about the trouble with your Rotrex unit.
Have you sent in an email or called? We have not seen anything regarding a broken unit this morning.
Based on the description, this appears to be a Rotrex shaft failure. Shaft failures can happen from a few things, but I'd rather not speculate until we have a look at the unit. We will need to send the unit to Rotrex in Denmark for warranty inspection.
Please call or email us at
tech@jacksonracing.com ASAP so we can get the process started. We will need some more information on the unit and system to help with processing.
-Oscar Jr.