Quote:
Originally Posted by justin6280
Hey, I just wanted to see if anyone else has ever been in my situation and was unsure of what to search.
During October, I hit the 7500 mile mark and was ready for my first service of oil change/tire rotations, etc. I went to a local dealership and they performed all these for me.
Today, I noticed my car was leaking oil. I never actually paid attention or checked on my oil due to my ignorance of trusting the service done to my car. The oil is pretty low and will need to be refilled. I believe they did not properly tighten the oil pan plug.
I'll be calling/bringing in my car Monday, and was hoping to know in advance what to expect. Do you think they will service my car for free due to their negligence or would they put the oil leak against myself claiming it as my fault for not properly checking my vehicle regularly?
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Go to see the Service Manager, calmly state your complaint, and open fire.
