[Dave-ROR]

Originally Posted by mav1178

I wouldn't plead ignorance completely... but I often find it best to provide the dealer with a business case of why the warranty claim should be approved and why it's in their interest.

No threats about taking business elsewhere, but I lay out arguments as to why my claim is pretty much guaranteed work and why the dealer should support my position. What is implied is that the legitimate work can be taken to a more sympathetic dealer or someone who can see the cost/benefit of doing business with me.

-alex

Agreed.


When my BRZ first popped a coil pack on track I had a salesman of said dealership there with his BRZ. We read the code, sent a screenshot to the service manager and it was scheduled for replacement a few minutes later.

If I break the car doing something that's not under warranty I have no problem fixing it, but with a proper dealership relationship often things that are outside of the scope of warranty work are covered. My BRZ saw a number of track days and only the coil pack failures are directly attributed to track use (although one could argue a design flaw as the heat kills them) I never had a single issue getting warranty work performed. The dealership staff and the regional rep all knew that the car was tracked. Honesty can get you pretty far in life. A lot further than trying to rip people/companies off.