Quote:
Originally Posted by kmac_brz
ok everyone, just called and got an update.
Apparently my steering gear is stripped out! The advisor then followed with, this is not just something that happens, something had to have caused this. So i dont know if its going to be covered because this isn't normal. I responded with well is that not what warranty is for? Things that are not expected or normal, immediately he says, well it was in an accident in august so who knows what happened. I said I do, i got tapped at a traffic light and a cop happened to be there in the next lane and the dent popped out on its own. He just said I will call you tomorrow but I dont think they will cover it.
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Don' t let them bs you. You need to make it obvious to them you will fight it. Be super polite but let them know if they try and deny something so idiotic you will have zero problem calling subaru/toyota and calling every media member on planet earth if you have to so you can embarrass their dealership over this idiocy.
There is nothing normal that could cause that. It is a manufacturer defect.