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A previous Neighbor and a current tech at Mach V, Kevin reached out to me regarding this issue.
Hes worked with the shop management to get me in after hours for a realignment and allowing me to come in the shop to get it aligned to my spec. Thank you Kevin at Mach V.
Regarding the tech who tried to charge me (Deren), while failing to verify alignment on the rack...He looks to be a repeat offender with bad customer service at Mach V.
I hope the Mach V management can figure out a way to keep Deren's attitude from impacting customers like it did here.
Thanks again Kevin @ Mach V.
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