I never claimed that we did not make a mistake. The manufacturer told me it was in stock, but then it was not when we placed the order. They shipped it out and told me afterward. It was our fault, so we have tried to fix it numerous times, but you will not accept the standard procedure of a full refund with no penalty to you.
For Option 1, you would just need to slap a label on the box and drop it off at Kinko's. I am sorry if that is an inconvenience for you. Every online company (Amazon, Ebay, etc) has the same procedure.
You asked for all the options, so I included the option of you keeping your order, which is what you are electing to do because you do not want to pay the extra money to place your order through another vendor.
I given you 2 legitimate options where you get all your money back, and also an option that gives you more money to purchase from somewhere else.
I will update your tracking number for the Front Pipe once it becomes available. Let me know if you would like to cancel your order at any point.
Mike
Quote:
Originally Posted by ATaraxias
From my perspective, Option 1 is an unnecessary hassle that was entirely created by you. It would have been better had I never ordered from you in the first place, which is what I would have done, had you told me the truth about your frontpipe delay before taking my money. I am not in the business of fixing other people's screw-ups for free.
Option 3 is "deal with it." Thanks bro.
As for Option 2, had I gone with CSG, I would have had my parts by now. I think that says enough about paying a couple dollars more and going with a superior company versus your company.
It also speaks volumes that you are unwilling to acknowledge your mistake, eat maybe a 30 dollar difference, and just order from another vendor who has the part in stock. You're still making money on the deal, just less than you intended.
As for me, I will wait and see if a frontpipe ever arrives from your company. I'll update the this thread when/if that happens.
|