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Any recent brake work?
IMO along with the above comments about inspecting for leaks, flush the fluid and check pad thickness would be my solution.
The only time I've had my pedal get soft/squishy was when I boiled fluid and overheated the pads by driving hard (TC and ABS can help this happen very quickly), to the floor only happens when I swap pads and it takes a few pumps for the brakes to clamp down. The former is totally possible, the latter is unlikely.
If the dealership is uncooperative you might want to check out a local shop, any shop worth it's salt should be able to do the brake maintenance in this thread. Hell you could do it yourself if you want, it isn't rocket science, lots of DIY's on this site and others, I'll be doing a full fluid flush this winter on my car (did it last year with some help, will try this year on my own).
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Originally Posted by Guff
ineedyourdiddly
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