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Old 08-27-2015, 11:56 PM   #1
gravitylover
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Join Date: Nov 2014
Drives: 2013 BRZ Premium 6MT White
Location: SE NY
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Metro area dealer service dept that "gets it?"

For years I've felt that when I bring one of our Subies to our dealer for service they just don't really care. We hardly ever take the OB there, my last car (Crosstrek) was in and out with little niggling things but not too often and they made a ton of money on the bodywork from an accident I had and my FIL's Forester never needs anything because he hardly ever drives it. My BRZ on the other hand has been in a few times now for warranty work, I bought it CPO from them.

I had it in a few weeks ago with the squeaky clutch issue and they said it was the fuel pump chirping so they replaced that and told me not to bother bringing it back for the clutch issue because there isn't one. It's gotten to the point now that it's crunchy and sometimes stutters if I let the clutch out in first with the wheel turned like, when you leave a stop sign in the burbs or pull out of a driveway.

I'd like to bring it to a dealer that's been through this before and will deal with it and just get it done. Does anybody have anything good to say about their dealers service dept? Are there any enthusiasts in any of the dealer service departments that want to do the right thing the first time?
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