Quote:
Originally Posted by Pat
I don't know if you read all of it (major time suck, I know), but a lot of it was related to Subaru corporate. Sure, a couple dealerships were also horrible, but Subaru was just as bad. So in my case, it didn't "...all come(s) down to the individual dealerships."
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I haven't got time to read your entire post yet, but I can tell you Subaru Canada is the same shit. My car didn't come with manuals and the GPS card was very dated. Neither the dealer nor corporate could give me a new set of user's manuals so I bought a set myself a new set of US manuals from eBay for $94USD (around $102CAD then). Sent Subaru Canada the bill, and guess what they gave me back? $94CAD! Those cheap bastards.
They wouldn't update my GPS card either I had to shall out $200 bucks myself to update it so I can get around the newer hoods around the suburbs.
I wrote a complaint to FHI Subaru in Japan but have never heard back (very different from other Japanese companies large and small I've dealt with where they would reply promptly and politely in very good English).
BTW the stock Toyota tranny oil that came with the BRZ is no good. Should drain it and replace it with Subaru Extra-S instead. I've switched to that and 10,000km later no issues and much much smoother operation with no weird noises or synchro anamolies like when my car was new.