Thread: JDL Autodesign
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Old 07-08-2015, 06:24 PM   #18
yomny
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Originally Posted by RobertPaulson View Post
yeah i'm not really seeing where JDL did you wrong, it looks like you weren't clear on your very strict requirements and JDL was operating to get you the turbo as soon as they could while serving other customers.

it just goes to show how much can be lost in text/email conversation vs a verbal conversation where tone and inflection can convey so much more information. My suggestion to anyone, if you have something that is this urgent and requires special attention, CALL THE COMPANY IN QUESTION. You'll get much further along than with emails.
Well I think it's clear in the email conversation above(post #9) where I say I'm ready to buy now if this could get to me in time. Where I also stated this time had been made clear to them(Saturday). I think it's simple, first they say yeah it'll be there, then no. The sad part is that I found out about the "no" after contacting them once more. I don't see why people fail to see the lie here. Again, time after time, what Jesse wrote is not what I was told by the other rep, come on people. It's ok to like JDL, I did but it's pretty darn clear. It's also no my problem if they can't communicate via email, other companies can. I'm sure many would prefer a voice call but with the time difference between this particular vendor and me and my work schedule, I had no choice.
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