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I'd bring it up to the service manager; if you as an employee don't have respect for the vehicles you work on or the owners, you should find another job. I say this knowing what it's like to be a technician in a position where you can't replicate an issue, and you may consider it minor or non-existent. The driver in the car was respectful, and repeatedly attempted to replicate the issue. Passenger made several comments jokingly about wasting company and customer time and money. Having video of both clearly shows a good and bad example.
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