Seems to me that there are a few individuals here trolling and giving out some false information.
We have not abandoned this community nor do we neglect the customers looking to purchase or who are asking for support on an existing purchase.
Each inquiry, so long as it is placed through the proper channel, is answered in a timely manner.
To help clear up the lines of communication, the following are ways to get into contact with our company:
Phone:
General Customer Service + Sales → 951-808-9888
Warranty / Technical Assistance → 951-808-9888; Ext. 208 (CJ)
Email:
General Sales →
Sales@KraftWerksUSA.com
General Support →
Support@KraftWerksUSA.com
Warranty / Technical →
CJWeidl@Group-A-Eng.com
You also can PM us here as we receive notifications for this and will respond in a timely manner. Simply tagging us will not always show the proper notification on our end via email and may get over-looked.
If you have any questions regarding the product, sales, where to buy, installation assistance, warranty, etc. please reach out to us by phone or email so we can assist in a timely manner and get whatever may be going on, resolved.
General product information and methods of ordering are available directly on our website:
KraftWerksUSA Website
Should you have questions about stock, product upgrades, revisions, etc. reach out to us using one of the channels mentioned above.
With that said... one of the most notable discussion topics is that of the C.A.R.B. approval on the kit. Simply put, it has taken far longer than we ever thought or hoped the process would take. It has been quite some time since we've attempted to have any product approved for California use and although we supply mainly to customers outside of the state, we have decided to invest the time and money into achieving the approval for this particular kit as well as others in the future.
As of today, June 24th, 2015, the information from the testing has been submitted to C.A.R.B. and we are awaiting their approval. We anticipate having an EO number within 6-8 weeks. It is only then we can formally announce that we are approved publicly.
Communication and CARB aside, there is another topic that is surfacing lately being that Rotrex does not approve of a cogged pulley option. In response to that, we leave you all with these:
Quote:
Jeff
you can run cog belt or chain as long as the very critical dimensions mentioned in our guidelines are kept.
Kind regards, Anders
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Quote:
Dear Mr. Giovino
Our superchargers do not necessarily have to be driven by a poly-V rib belt, but this is our standard as it accommodates most modern engines original belts. An advantage of the poly-V belt is that it can slip, compensating for engine rattle and rapid transients. All our internal tests are done with poly-V rib belts, but we do have costumers that uses cog drive belts with good results.
Best regards,
Søren Schmidt
Lead Engineer, Support & Quality Assurance
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These are emails directly between ourselves and Rotrex prior to the design the FRS/BRZ kit and the re-design of the S2000 kit in which both representatives approve the use of the cogged pulley and even mention other companies were using cog with good results.
If there are other matters that need addressing or if you have existing, unresolved inquiries, please reach out to me directly so that I may assist you.
CJ
