Quote:
Originally Posted by EquiFox
@ Freeman
How long did it take to get a reply when you first asked for a warranty claim on the rotrex |
About a month before I checked in with them. Rotrex works on their own schedule, but CJ said it's usually 3-5 weeks before they hear back. Could be longer could be sooner, all depends on rotrex.
I'll be checking in again in a few weeks to see what the status is on the warranty claim. I bought a replacement unit yesterday, so if the warranty claim gets approved I'll get reimbursed for replacing the unit.
As promised I'll post the verdict on the warranty claim when i hear back. If it gets denied and I can get their reasoning on why it was denied I'll post that as well.
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