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The unofficial cause of this (because i had this issue to and it pissed me off and the techs at my work didn't believe me because its so intermittent) is get a smaller usb drive. If you have too big of a usb drive plugged in then the head unit can't handle it and resets itself, sometimes briefly and sometimes fully. Try smaller usb sticks for your music/videos and what not.
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"Listen, smile, agree and then do whatever the fuck you were going to do anyway." -Robert Downey Jr.
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