This applies to most major manufacturers, especially the ones that sell very boring appliance vehicles: Toyota/Scion, VW, Honda, most of the dealerships for Ford/Chevy/Dodge that never see a Hellcat or C7 or GT350.
There are probably a million cars that have gotten a botched PPI, even for the FR-S there was a debacle about these rubber plugs that go in the rockers that are left open during shipping and need to be closed off when delivered to the customer so they don't fill with crap and rust from the inside out. (I'm too lazy to find more than one thread so here's google's first result).
http://www.ft86club.com/forums/showthread.php?t=14993
A few months back I witnessed a brand new Camaro SS roll off the dealership lot and the very next day the lugnuts started to come off, they weren't properly torqued. That dealership literally could have killed people due to their negligence. You typically expect when buying a brand new car you don't have to finish putting it together right? Spring rubbers still installed, dead batteries, improperly inflated tires, even a poor detail job can 'ruin' a vehicle before a customer ever opens the door.
http://forums.vwvortex.com/showthrea...ve-Strut-Pucks
http://forums.vwvortex.com/showthrea...826&viewfull=1
You really are lucky, I called three dealerships about a coil pack check engine light and reflashing my ECU (to fix the injector seal detonation issue). One didn't return my call, one just wanted to schedule a 4 hour appointment without discussing details, and the third said it would take at least two trips to fix the coil pack (one to diagnose, order part, return to replace) and they probably wouldn't fix it it if the check engine light wasn't on and they would only reflash if they could replicate the 'problem' on the TSB (which called for an idle dip the symptom). Since I have no idle dip anymore I'm waiting until I'm out of warranty to get a tune, I ordered the coil pack for $120 and replaced it in the evening in about 2 hours. Toyota can suck my engine if it blows up and I have half a mind to not bother and rebuild it myself even if it happens under warranty, if I'm out of warranty you bet your ass they aren't getting a nickel from me.
Sorry, touchy subject with me.