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I was going to post about all my experiences while car shopping up until now but it ended up getting a bit too long and turned more into a rant.
There's good and bad with both customers and dealers, that's just the way it goes. Same with any other trade.
I've been ignored for an hour, given a markup to scare me off, pressured by a manager to buy, or given the runaround due to my age. I've had to fight tooth and nail to get discounts on a vehicle that I knew were available, going so far as to require paperwork to prove they even exist....I don't see the point in being treated as though I know nothing.
Fortunately I found a dealer that's professional, even if they don't know anything about the car. He's been up front about the guesses and things he has heard along the way, rather than act as though they're fact. Living in the SE it's nothing new to find out there's no information about something new.
I can certainly understand the rough feelings on both sides of the equation. I can also understand why people think dealers are trying to rob them blind, it's certainly true that prices can be unreasonably high. We aren't entitled to a vehicle for free nor is a dealer entitled to rip us a new one; the same goes for service from a dealership, aside from a normal $20ish oil change the numbers don't really add up given the resources available in some cases.
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