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Customers have a right to be upset. Car dealers act like a middle man between the manufactuer and customer, often adding hundreds if not thousands of dollars of unnecessary costs. They act just like con-men, treating customers like marks and seeing how much money they can squeeze out of someohe who isn't educated on the actual cost of the vehicle.
Why else can you get the same identical car from 500 dollars over list to several thousand over MRSP? It's a lucrative business which dealers lobby congress to keep alive, because car manufacturers and car buyers would want nothing more than to remove this criminal network that takes advantage of that there is no way for private citizens to buy vehicles directly from the manufacturer.
Don't act surprised when a customer comes in annoyed. The fact that the sticker on the car, the mere MRSP of the vehicle is the LOWEST you're expected to pay for it and the first thing that you hear are excuses as to how that price apparently isn't enough and there is ADM, 300 dollar car wax, and other options that are terribly over-inflated.
Believe me, no one but the car dealerships would mind if you went away and we could buy cars from the manufacturer.
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Share the road.
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