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CA - Santa Cruz - Subaru of Santa Cruz - Both
Sales: Jeff Filiault
Service: Everyone
Story: I purchased a WRX from another dealership about 45 miles from home. The dealership was nice enough and salesman got be a damn good deal ($27000, out the door all fees and tax included), but i did not want to drive up to San Francisco whenever i needed service. i have been using Subaru of Santa Cruz's service department for 4 years and they are always pleasant, offer exceptional service, and cut costs for me when they can.
The sales department is equally awesome. Jeff had originally tried to get me in a WRX in 2012, but due to supply and not being able to get just what i wanted, i went elsewhere. I came back to him last month in the looks for the BRZ. Without even asking for ID or anything he tosses me the keys to a BRZ they have and told me, "it has about 1/4 of tank left. Try not to let it run out."
When i returned, Jeff worked a great deal with me and set out to find the WRB BRZ Premium i wanted. The whole experience never felt like a hassle or responsibility, just fun and excitement.
If i am in the market in the future, i will be going back.
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