[thill]

Originally Posted by CountChoculitis

First of all:
I want to tell you that the way you are treated is direct reflection your attitude. Sales people make money selling, they sell by treating you right, so think about it. Why would they treat you like garbage if you didn't ask them too with your attitude?

I sell Toyotas and Scions. And I can tell you there has been almost no training or info on the FR-S passed on to us. So if your dealer isn't into the car, then they prolly don't sit on here reading about it all day like we do. It's not their fault they haven't gotten any info on it yet.

Next, we meet a lot of people everyday. It can sometimes be a hassle to remember every single one. Your first sales person may have gotten caught up in a sale, which can take hours as I'm sure you know, after you and not had a chance to add you, then forgot. It happens, it doesn't make them a shitty person.

You also have to understand it from their point of view. You came in asking about a car that he doesn't know anything about, [because it's not out yet] to include when it will be available for you to drive or buy. And as far as the $5k deposit - thats because they most likely get a lot of kids or whatever that ask about it and want to lead the store on and waste their time, so they put a rediculous deposit amount on it so that only someone who is truly serious will bother. - Personally I don't agree with this, but that's prolly why they said that.

There were a couple other things in there that were pretty annoying/offense to read but, the last thing I'll mention is the thing about the Avalon.

I have never seen an Avalon, much less a "fully equipped" Avalon for that price. If you really saw a loaded Avalon for that price, you better go back and buy it like, yesterday, because it's worth about $40,000.






Got my flame suit on.

Let me give you some free advice. The customer is always right. And we are talking about a $25k car here. As far as the salesman getting a pass for not knowing anything about a car that is friggin sitting in their showroom? We are talking a Scion here. When is the last time any Scion generated this kind of interest in the automotive world? This is the most expensive car Scion sells. So yeah, I don't blame the OP for being frustrated. I work hard at my job, and it often requires me to research new technologies and keep up with latest trends. And my company does not hand me a training manual or send me to a conference. It is called job security and self motivation.

Honestly, you are the type of salesman that I would walk away from and not look back. There are plenty of hungry salesmen/saleswomen out there that will put the customer first and go the extra mile to make a sale, and to know what it is they are selling. It is not like Scion has 100 different models on the showroom floor.