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Yes it's not supposed to come off all the way, because it's connected to the base, pop up the screw... Let it dangle, get some pliers and gently wiggle the ring while the screw is popped up if not then it may possibly be connected with the bumper it's self. If that's the case then pop up the screw then wiggle the whole bumper off assuming it's the last fastner on the lip.
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