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Update.
I received 89% of my refund (in the form of a regular paypal payment) on 3/19 as well as an e-mail stating I have been refunded from Genome. I replied that I have not been fully refunded. Today 3/21 I get a refund for the other 11%, however this time Genome stuck me with the Paypal transaction fee, rather than performing a formal refund process. So, I still have not received the full refund but at this point it is what it is and I'm not going to fight over a couple bucks.
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