|
The problem, as described by the OP, is that Subaru has taken the stance that he has one oil change interval that was not performed by the dealership, so they are taking the stance that the oil starvation was caused by that oil change. Of course, the burden of proof is on them to show that, but as evidenced by the OP's experience, lawyers did have to get involved. So yes, while we as consumers have rights clearly laid out in writing, they can still make life pretty miserable for you by claiming failure was caused by improper maintenance since they didn't do it.
|