Quote:
Originally Posted by BRZnut
Is the dealer still refusing to do your engine repair under warrantee?
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It is ongoing, and there is still hope. I'll be taking copies of my records to them next week. It sounds like it's not the dealership that is makes the final decision. This dealership has been very helpful and has put me in a loaner car even though it is not certain what will happen. It was initially refused for the lack of service records, however they've arranged for a representative to come look at the situation in person.
At this point all I know is that there is a lapse in the service history. I have records from my ownership, but not before. There are only 2 service records the dealership can see from before I bought it. The dealership I purchased it from received the car at 26k miles. I purchased it at 28k miles. My service records are at 32k miles and 38k miles. Engine started making noise at 42k. A representative is coming to check every thing out some time next week. Until then, I can only be hopeful.