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these pieces have metal clips on the back of them. When you removed your silver handle, the metal clip could have stayed on the door card and you tried to install the handle without pulling out the clip first to insert into your new handle.
Not sure if you installed correctly or not but when you do it your suppose to remove the original handle and the original metal clip, then slide the clip into the new handle and install should be very simple and click into place.
Sorry if that sounds confusing
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