Quote:
Originally Posted by loading_please_wait
I know finance people and salespeople of these dealerships have to make money and eat and all that jazz, but I feel like there is a lack of accountability, oversight, idk... and then unsuspecting customers get shirked. These things becomes a strain when I could have just been enjoying the new car.
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These things will continue to happen as long as people out there still fall for what the salespeople tell them (sorry, but that is forever probably). Everyone in this thread is smart enough to see why these extended warranties and such are not good for the customer, even if it wasn't while in the dealership. A "good" salesperson makes people believe they are getting a deal whether they are or not. If they didn't they wouldn't make as many sales, and wouldn't be "good." It makes more money, so they wont be held accountable for it. Most people drive off the lot, start paying their payment, and don't think twice about the extras they were talked in to in the price.
I also got the idea that the people at the dealership I went to didn't actually know all of the details about what they were trying to sell me anyway. They told me that VSC sport would hold my car flatter in the corners. So, they may not be able to be upfront with you if they don't actually know what they are talking about in the first place.
