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Old 01-20-2015, 03:02 AM   #12
cdo221
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Join Date: Nov 2012
Drives: 2013 Ultramarine FR-S, 2015 RS 1.0
Location: SF Bay Area
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Thanks for all the awesome replies guys, really helpful - especially asking for the work order.

The dealership got back to me with more information:
First off they agreed to give me a copy of the work order from the body shop.

Secondly, they gave me details of the damage / what happened. The dealership was moving the car to their service garage to install some options / detail the car but the driver misjudged a curb and the passenger side skirt got scraped. They are removing that side skirt, ordering in a completely new part and getting it paint matched and installed.

They offered in writing (through email) that if it's not like new when I inspect it, I don't have to take the car. They also have a 3 day/250 mile guarantee 100% refund policy they keep mentioning. I'm not sure how legit this policy is but it's on their official website and everything. Overall, I'm pretty satisfied with how it's working out. Of course I wish the scrape didn't happen but it was just an accident and I'm happy with the way the dealership is handling it so far.

I think everything SHOULD turn out fine - as long as the car is essentially 'new' and has a clean record (since it wasn't an accident, just a curb scrape) I'm happy. I might have over reacted a bit when I first heard the news haha. I plan to just chill until Saturday and inspect the car in daylight then take delivery if it looks fine. If it doesn't, I'll just walk or look to another dealership for an RS 1.0 since I have that option in writing from the dealership.
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