I signed all the papers for my trade in and for the purchase for a new 2015 FR-S RS 1.0 (all signatures / title transfers /etc was dated on Sunday). However, I did not take delivery of the car yet because the dealership was going to install some options for me on Monday (today).
I just got a call today saying that the delivery is going to be delayed a few days because there were scratches on the car and the dealership was having a body shop repair it. The dealership was very apologetic and said that I could inspect it when the time comes and they would let me back out of the deal if I felt uncomfortable with anything.
I asked for pictures of the damage but they said they couldn't give me any and it was already being repaired. Should I be concerned? Right now, I'm in the dark about what actually happened and how the damages occurred.
Has this happened to anybody before? Will this affect the value or show up on the Car Fax for the car down the road? My main concern is that all the paperwork shows that I bought the car, and then the damage and repairs happened after the date that I bought the car.
What do you all think? Under normal circumstances, I would consider refusing delivery and asking for another car, but there's a limited number of RS 1.0s. I doubt the dealership could get another one and I'm not sure they could get a trade.
UPDATE:
The dealership got back to me with more information:
First off they agreed to give me a copy of the work order from the body shop.
Secondly, they gave me details of the damage / what happened. The dealership was moving the car to their service garage to install some options / detail the car but the driver misjudged a curb and the passenger side skirt got scraped. They are removing that side skirt, ordering in a completely new part and getting it paint matched and installed.
They offered in writing (through email) that if it's not like new when I inspect it, I don't have to take the car. They also have a 3 day/250 mile guarantee 100% refund policy they keep mentioning. I'm not sure how legit this policy is but it's on their official website and everything. Overall, I'm pretty satisfied with how it's working out. Of course I wish the scrape didn't happen but it was just an accident and I'm happy with the way the dealership is handling it so far.
I think everything SHOULD turn out fine - as long as the car is essentially 'new' and has a clean record (since it wasn't an accident, just a curb scrape) I'm happy. I might have over reacted a bit when I first heard the news
haha. I plan to just chill until Saturday and inspect the car in daylight then take delivery if it looks fine. If it doesn't, I'll just walk or look to another dealership for an RS 1.0 since I have that option in writing from the dealership.